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brian ramos
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trying to install windows xp but only getting blue screen

bsodthis is a dell optiplex 755

my cousin want me install xp on it but i keep getting this blue screen

he bought a new hd but this only happens....

I know xp is no longer supported by Microsoft so what to do to solve this problem

any idea how to fix this???
Windows XPPCMicrosoft Legacy OSDell

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dbrunton

8/22/2022 - Mon
Wayne88

Run memory test to make sure no corrupted module
Michael Best

I sometimes get the same and it is usually a memory glitch.

Try again...
Remove and clean the memory contacts with a cotton ear bud... do not use any cleaning liquid.

Run  hardware diagnostics  supplied by the maker (available free on the makers website) or go the easy way and download UBCD and use the hardware diagnostics.
 http://www.ultimatebootcd.com/download.html
Wayne88

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Seth Simmons

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NinjaStyle82

you probably need to load SATA controller drivers as well, do you get to a point where it prompts to load additional drivers?
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dbrunton

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Temody

I faced this error before when I trying install win xp from usb instead of cd
So try to install from cd
Second check hdd mode in bios and make sure it's on ata not ahci mode
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noxcho

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brian ramos

ASKER
Ok guys I changed it to legacy mode and I am making progress now

Is there anything I need to do after it is done installing ???
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dbrunton

Once it has installed go here http://www.dell.com/support/home/us/en/19/product-support/product/optiplex-755/drivers

Install the Windows XP chipset drivers first.

Or use the System tag to identify the drivers you need.  But chipset drivers first.
noxcho

Simply install your drivers. Check via Device Manager if there is any device which needs driver and installed them if needed.
brian ramos

ASKER
Hey guys I'm having another problem

When it goes to install the Xp it copies some files and then it says it needs to reboot and after rebooting there is just a blank screen and nothing happens

What to do ???
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fblack61
John

That is a symptom of using a SATA disk which XP does not support. Are you certain you set for ATA and also that you installed the Chipset driver. Also look for a BIOS upgrade.

Also, Dell is not the best at backward support so be prepared that you cannot use this machine for XP. Do you need XP?  It is, after all, long dead now.  You can run it a Virtual Machine and that will work. I do it.
brian ramos

ASKER
This machine came with Xp and they need XP on it.......
John

Can you get Recovery DVD's from Dell?  They might charge you a small amount, but (a) they will work and (b) Dell will provide support if you have issues.
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Michael Best

Pull all power sources for 2 mins. to allow motherboard reset.
Check that you have good working XP install discs  and good working CD / DVD reader to go.
UBCD diagnostics will help.
noxcho

When does it reboot? At which step? Is the CD still in CD-ROM?
brian ramos

ASKER
Yes it is still in cd rom
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dbrunton

What version of XP are you using?  Quite possibly it is a very early version that doesn't have the right support.

If so I suspect you'll have to slipstream your XP CD up to SP3 level for this to work.
brian ramos

ASKER
It is a cd with sp 1

How do I slipstream it???
John

SP1 should install, but however, did you call Dell. They may have put special drivers in their recovery CD.  Also SP2 was a new OS (really) so if you can find an XP SP2 CD you might have more success.

You might also consider what I suggested earlier. Run XP as virtual machine.
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brian ramos

ASKER
Sp 1 not installing
NinjaStyle82

slingingshot15,

I has sp1 already right? will it let you install sp2?
John

Here is an eBay link for XP SP2 with retail key. I have purchased software on eBay, but DO use caution.

http://www.ebay.com/itm/Microsoft-Windows-XP-Professional-With-SP2-Full-Retail-Version-With-Product-Key-/121700406284?pt=LH_DefaultDomain_0&hash=item1c55e8d40c
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noxcho

brian ramos

ASKER
So noxcho once I use that slip stream link with my xp home cd with sp 1 it should workout????
John

Did you check the hard drive for errors?  New hard drives can  be defective.
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brian ramos

ASKER
Hey guys I'm making progress now with a cd with sp3 instead of sp1

Will keep you updated
noxcho

Yes, the SP3 had better generic drivers for ATA (ide) controller. So it should work.
Richard Schilke

Why bother with this dinosaur OS? Birthing a virus/ malware vector? Unless you have 12 year old legacy software that needs XP. Upgrade the OS!
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brian ramos

ASKER
Hey guys for some strange reason this xp Is still installing??

Any idea why???

It's been over 12 hours????
noxcho

12  Hours?mthats too much. At what step is it now? Does it boot to Windows when restarted?
brian ramos

ASKER
this is where it is at where
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dbrunton

You'll need to reboot and try the install again.  But first:

Disconnect all connected devices such as printers or scanners.  If you've got addin cards remove them.  If you've got a memory card reader installed then disable in the BIOS.  Disable the network in the BIOS and the sound as well.

Ensure the install CD is clean.  Give it a wipe and polish with tissue paper to make certain.

The freeze at 33-35 minutes problem is well known.
brian ramos

ASKER
No luck that way as well

I am installing Windows 7 to see if it will install but I will eventually need to put back xp cause the software they need to run Is on xp

Any advice if i shoukd get 7 to install??
John

If you get Windows 7 Pro to install then you can download, install and run XP Mode for free from Microsoft. This is a better way to go because your client sooner rather than later needs to divorce themselves from XP.
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brian ramos

ASKER
How do I install xp mode and will the xp software work on xp mode???
John

Go to Microsoft Downloads and find XP Mode in Downloads. It is there. You download an installer so run the installer and XP mode will set up.

You install software in the XP machine and most any XP software should install.
Michael Best

Read;
"Setup stops responding with 34 minutes remaining"
https://support.microsoft.com/en-us/kb/828267
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brian ramos

ASKER
new problem when trying to install xp with another cd........how to fix this
noxcho

Looks like the XP installation package is corrupt itself. Time to find another one somewhere.
brian ramos

ASKER
finally got it to install

where can i get these xp drivers now??? drivers missing
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John

It is DELL machine. Put your service tag in the DELL support site and they should have drivers there.
dbrunton

Once it has installed go here http://www.dell.com/support/home/us/en/19/product-support/product/optiplex-755/drivers

Install the Windows XP chipset drivers first.  Get it from the Dell link above.

Or use the System tag to identify the drivers you need.  But chipset drivers first.
brian ramos

ASKER
on the dell site it says OS not supported.......
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John

So DELL used a new machine for a newer operating system and forced XP onto it (which was happening back then). So back to earlier, contact DELL support for the recovery CD's because these will have the drivers.

You do need Chipset and if you cannot get it from DELL, it creates a problem.

Did you ever get Windows 7 to install? You were going to do that.
brian ramos

ASKER
also wen i plug in a flash drive it says it need to be formatted......any flash drive i put
John

For that model, it says your model supports XP and Vista.  It also says:

"Dell may not support an operating system for various reasons, including discontinued support from the software vendor"  

So you are not likely going to get recovery DVD's from them.  

You can try the site below but I do not think it a DELL site, so beware.

http://delldriverdownload.com/optiplex-755-windows-xp-drivers/
Your help has saved me hundreds of hours of internet surfing.
fblack61
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dbrunton

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