Turn off cellular data completely in Spotify / how to post in their community

I need to know how to “Never play Spotify (app) over cellular”.  It eats up my data so fast.  It will start off on WiFi but flip over to cellular.   I have to walk over to my phone every ten minutes to make sure it has not flipped on me.  I have it plugged into my big speaker system and its very inconvenient to keep checking.  

I know I could simply turn off cellular on my phone but then I would not get phone calls.  I am supposed to be at work instead of cleaning my pool so I cannot do that.

Side question: How the heck do I post a question on Spotify Community?  I see all kinds of posts and replies, but nowhere I can post.  I am signed in.
rowekAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

quizwedgeCommented:
You can set Spotify to be in offline mode. From http://www.dummies.com/how-to/content/how-to-force-the-spotify-mobile-app-offline.html

The process to force Spotify Mobile to go offline varies, depending on the type of smartphone you have:

iPhone: Tap the Settings button, and then in the Settings screen that appears, swipe the Offline Mode switch to On (it should turn green).

Android: Go to More→Settings, and then select the Offline Mode check box in the Settings screen that appears.

To post a question on Spotify Community, do the following steps
1. Go to https://community.spotify.com/
2. Click "Log in" (near the top)
3. Click a topic (for example, "Help - Accounts and Subscriptions")
4. Click the green "New Message" button.

Hope that helps.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
rowekAuthor Commented:
quizwedge, thanks for the quick response, but that is not what I want to do.  I don't want to go Offline.  I want to stay Online, just exclusively on WiFi.  I don't want to eat up my data plan listening to music.  

Your suggestion to post was spot on.   I can accept that for sure.   I never saw the big green button.  I might have been in the wrong place.
Kyle SantosQuality AssuranceCommented:
On your iPhone:
Close Spotify.
Go to Settings.
Go to Cellular.
Scroll down to Spotify.
Toggle Spotify off.

Verify Spotify will not play when using Cellular data:
Turn off Wifi.
Open Spotify.
It will not connect or stream music using Cellular data anymore.
CompTIA Cloud+

The CompTIA Cloud+ Basic training course will teach you about cloud concepts and models, data storage, networking, and network infrastructure.

rowekAuthor Commented:
Kyle, I will give that a shot.  I did not mention that I have a Windows Phone 8.1.  It implements all features of the Droid and iPhone app, so I will see if your solution works on my phone.  

Here is my post to the Spotify community.  Maybe it does a better job than my first post.

------------------
How to stay online on WiFi only - disable Cellular in Spotify  
----------------

I have spent hours on this... posting to several other boards getting the same wrong answer.  I have the Spotify app for Windows Phone 8.1.  The app works really well except that it will automatically jump back to cellular without notifying me and eat up my data plan.

I can start my session on WiFi but over time my signal may get weak or interference so Spotify app jumps on my cellular connection and puts me in the poor house.   Why can't I simply stay Online but set it to WiFi only?  If the WiFi signal is too weak then I won't listen to music.  Period.

Several folks have suggested I go to Offlilne mode, but that is not what I want.  I want to stay Online on WiFi.

Please advise.  Thanks in advance.
Keith
rowekAuthor Commented:
I should have specified the phone type.  The apps work the same but the process to turn off cellular data is different.
Kyle SantosQuality AssuranceCommented:
rowek,

Sorry I am only familiar with iPhones.  I happened to see your question and tell you exactly what I do on my iPhone to turn off cellular data use for Spotify.  :)
rowekAuthor Commented:
Thank you just the same.  Windows Phone does many things better than other phones, but I would like to have the ability to cut an app's access to cellular from the O/S.  That's a pretty powerful feature.
rowekAuthor Commented:
What I found to be my best solution is to edit my cellular settings and simply turn off data on cellular.  This cuts data for all apps including email, but if my boss needs to find out if I am working or not he can call me. LOL
Kyle SantosQuality AssuranceCommented:
Haha, well, do what you can to make it work, right? :)

All the best.

o/
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Cell Phones

From novice to tech pro — start learning today.