Exchange 2010 Retention Policy not working

I am testing exchange 2010 retention policies, I started off by creating a retention policy tag called empty deleted items, tag type "deleted items" and age limit was only set to 1 day, action was permanently delete.   Then I created the retention policy called empty deleted items and after one day nothing was deleted.  I found that the policy applied to a test mailbox by running :

Get-Mailbox user | select retentionpolicy

It came back with the policy that I created.

How else can I troubleshoot this?
Eddie SardinhaAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Hi. Did you add retention tags to retention policies as is not clear that you did that ?
You can force processing of the policy using Start-ManagedFolderAssistant (
Eddie SardinhaAuthor Commented:
Yes sorry I thought this cmdlet made that clear.
Get-Mailbox user | select retentionpolicy

I did apply the tag to a retention policy. I only applied it to a test user mailbox and after one day the deleted items were not emptied.

The Rentention tag was set for one day for deleted items as a test and then added to the retention policy.  I did it via emc not shell.
Eddie SardinhaAuthor Commented:
I did a little more research on this and found that its a bug in exchange and that RU3 can solve this.  Can anyone confirm that?  


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.