Exchange 2010 and Andriod phone not downloading e-mail

We have Exchange 2010 with a our main domain configured and several other domains. We have started having problems with what I call the secondary domains or non primary domain not downloading mail. I can configure my or other users main account, sync and download mail but any other domain I configure the account and sync but it never downloads mail. I've checked under user properties, security and Advanced the the box checked to allow inheritable permissions.......is checked. Login into webmail with creds to verify correct too.

This is only on andriods, apples work.
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HaroldNetwork EngineerAsked:
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Justin YeungSenior Systems EngineerCommented:
when you said other domains, are they linked mailbox?
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HaroldNetwork EngineerAuthor Commented:
@Justin, "linked domain" are you meaning in Exchange. if I go into the Exchange admin, they are all listed with our primary domain.  I guess accepted domains correct?

I just don't know why they sync, but never download mail or anything.
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Justin YeungSenior Systems EngineerCommented:
I was asking if they are Linked Mailbox which means the user is not in the native active domain for authentication.

User mailbox = Native/Forest authentication
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HaroldNetwork EngineerAuthor Commented:
I think yes, linked. As to authenticate I have to create a separate user to authenticate to the second or third mailbox. If I try to create the same user for the other domains, I get errors it already exists.
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Justin YeungSenior Systems EngineerCommented:
I am sorry I am really confused.

just want to confirm a few things

Domain A hosted Exchange server
Domain B is where the Users located

Domain A mailbox has a mailbox which Domain B has a user access to

Domain A mailbox that user above has access to is not user Domain A credential to login
Domain A mailbox that user above has access to is a Linked Mailbox
Domain A mailbox that user above has access to is Disabled.

Please confirm above with Yes and No
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HaroldNetwork EngineerAuthor Commented:
OK....no, 1 AD controller and Exchange server. About 20 domains reside on the Exchange server. By default when I create a user they get the primary account and if they need another address from another domain hosted, I have to create user(s) to authenticate and pull mail from that address.

Sorry I misunderstood,
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Justin YeungSenior Systems EngineerCommented:
so you are saying you have 20 accepted domain on the exchange server. however they are still using the same credential DomainA\username to login.

I don't understand what do you mean by "I have to create user(s) to authenticate and pull mail from that address"

would you please a bit cleared about the scenario
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HaroldNetwork EngineerAuthor Commented:
Per e-mail domain configured in the Exchange server, I create an email account and AD that they need to send and receive mail from. If they do not, I either set send on behalf or management permissions.

userA@domainA.com
user: userA
pass: passA

userB@domainB.com
user: userB
pass: passB
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Justin YeungSenior Systems EngineerCommented:
userA@domainA.com
 user: DomainNameA\userA
 pass: passA

 userB@domainB.com
 user: DomainNameA\userB
 pass: passB

user name should be formed as DOMAIN\User

Please confirm
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HaroldNetwork EngineerAuthor Commented:
ya, different phones have different configs, the droids do use domain\user. Makes no difference. I put the correct credentials, the phone syncs and gives you the time of sync. I go to e-mail and it spins and stops and displays no mail.
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Justin YeungSenior Systems EngineerCommented:
the only different is not primary email?

so why don' t you set the configured address as the primary email on the mailbox??
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HaroldNetwork EngineerAuthor Commented:
as mentioned, it is not the primary Domain, the primary domain domainA is not their primary address and some do not even use domainA, they use domainB or C etc....  problem seems to be associated with droids.

I have about 5 phones that will sync on the Droid OS but never download mail, why, I don't know. They were working. If I test them on Apple they work, why, I don't know. We have removed the phones from Exchange, whipped OS on phone and started fresh config. The only thing we have tried is a NEW phone which we're not going out to buy just to test. If we remove an account from working phones, this has created a couple of the now broke phones, that sync but never download mail.
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Justin YeungSenior Systems EngineerCommented:
try remove the device from mailbox and create a new sync
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HaroldNetwork EngineerAuthor Commented:
We did that too. We have resolved the problem. The problem was corrupt content in the mailbox. So we used the Local move request process and moved the mailboxes to another store and set the move process to not move corrupt content. Once moved to alternate store, all the phones started syncing and downloading mail.
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HaroldNetwork EngineerAuthor Commented:
We have resolved the problem. The problem was corrupt content in the mailbox. So we used the Local move request process and moved the mailboxes to another store and set the move process to not move corrupt content. Once moved to alternate store, all the phones started syncing and downloading mail.

Thanks for putting time in.
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