Outlook 2013 sync issue

Hello.

I have one client in my company so have a sync issue, the issue says:

10:38:05 Synchronizing server changes in folder 'UserB- Kalender'
10:38:05 Downloading from server 'server'
10:38:05 Error synchronizing folder
10:38:05    [80070005-508-80070005-560]
10:38:05    You do not have sufficient permission to perform this operation on this object.  See the folder contact or your system administrator.
10:38:05    Microsoft Exchange Information Store
10:38:05    For more information on this failure, click the URL below:
10:38:05    http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-560

anyone know how to fix this issue and why is this happening?

\steffen
Steffen RavnAsked:
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Amit KumarCommented:
Seems User A is trying to access UserB's calendar or mailbox in outlook.

If this is the case, then check if UserA has permission on UserB's respective folder.

In case of calendar: Get-MailboxFolderPermission - identity UserB:\Calendar | select User, FolderName, AccessRight
Steffen RavnAuthor Commented:
Okay thanks for reply.

I will check out that command.

but last night the user was getting this error, It seems a little bit different but maybe it is the same:?

0:01:14 Synchronization Device version 14.0.7151
0:01:14 Synchronizing Mailbox Kim
0:01:14 Synchronizes hierarchy
0:01:18 Synchronizing server changes in folder Thomas - Calendar
0:01:18 loading the server https://outlook.office365.com/i/emsmdb/?MailboxId=0000
0:01:18 There was an error synchronizing folder
0:01:18 [80070005-508-80070005-560]
0:01:18 You do not have permission to perform this operation on this object. Contact a folder contact or your system administrator.
0:01:18 Microsoft Exchange Information Store
0:01:18 For more information about this file, click the URL below:
0:01:18 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-560
0:01:20 Cancelled
Andor OudtHybrid Cloud Infrastructure ConsultantCommented:
Perhaps this article clarifies the symptoms you are experiencing

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Steffen RavnAuthor Commented:
It seems like the  "Downlaod Shared Folders" can be the issue.  this is from the article you linked:

Yes, that is normal and personally I think that "Download Shared Folders" creates more problem that it solves.

Normal? so I just ignore this error?
Andor OudtHybrid Cloud Infrastructure ConsultantCommented:
If you are asking if its behavior is to be considered normal, than a response could be that the behavior is expected (given the specific conditions) and 'by design'.

If you should ignore the message is of course entirely up to you. you could also consider disabling /removing /not selecting the option 'Download Shared Folders'
Steffen RavnAuthor Commented:
Okay..
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