Backup file size

I did a backup to an external drive using the backup program built into Windows 7.  I did not include a system image in the backup...only files and folders.  The backup took a long time...most likely because it is USB 2.0 but when I checked the size of the backup in terms of properties it says 0 bytes and 0 files and folders?  What does this mean?
thanks,
capreol
capreolAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Michael-BestCommented:
"when I checked the size of the backup in terms of properties it says 0 bytes and 0 files and folders?  What does this mean?"

The backup has failed.

Maybe the USB cable or USB external drive is bad???

Do the backup again.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Dan CraciunIT ConsultantCommented:
"The backup has failed."

Not necessarily.

The same thing happens if the backup is owned by an administrator and you check the properties as a regular user.

HTH,
Dan
0
capreolAuthor Commented:
I am fairly certain that I am the administrator of the computer.  If that is the case how do I check the backup size and how do I verify that the backup was done?
thanks,
capreol
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

nobusCommented:
maybe better use another software for backups like Syncback (free for personal use) : http://www.2brightsparks.com/freeware/freeware-hub.html

for imaging - i recommend the also free version of Paragon: http://www.paragon-software.com/home/br-free/download.html

it is wise to run a diagnostic on your drive(s)
0
noxchoGlobal Support CoordinatorCommented:
The question is - if you go to backup folder and open it - do you see there a VHDX file? See my example, I did a file backup 10 minutes ago and I can see the size of image. If you don't have the same structure then your backup failed or even did not start.
Backup-2015-07-01-125433.jpg
0
capreolAuthor Commented:
The USB port was not working.  I added a card with USB 3.0 functionality and everything is okay now.
thanks,
capreol
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.