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Troy HectorFlag for United States of America

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Internet Explorer / Outlook Exploit

On Friday, I had three separate clients become infected with some sort of virus/malware. The antivirus, Immunet, identifies it as: Clam.Win.Html.Exploit_CVE_2015_2413 (see attachment). The antivirus picks up on when my clients launch their Outlook (versions 2007 or 2010) and click between mail messages. Outlook also displays the error: :Web Browser Cannot find ...:/User/test.user/AppData/Local/Microsoft/Windows... Make sure the path or Internet address is correct." I have canned all three systems with CCleaner, Malwarebytes, Superantispyware, Hijackthis and reset Internet Explorer settings back to default. Nothing has helped. Two of the clients running Windows 7 Pro and one is Running Windows 8.1. I have searched on using Google but not much is mentioned. Any help is greatly appreciated.
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Try starting in safe mode and run your own Anti Virus application in Safe Mode and then Malwarebytes in Safe Mode. See if this makes more problem in eliminating the viruses.

Ask your clients to be more vigilant about opening emails from strangers. This is the first line of defense.
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@jcimarron - Your advice about emptying the quarantine folders did help, but it didn't total resolve the issue. However, by doing so it allowed me to see the issue full circle wherein I learned there was a problem with the Clamwin scan engine within Immunet. I removed Immunet from the affected workstations, ran several scans all worksstatios (all came back clean) and installed a new AV product. Everything is working as it should. Thanks!
Glad to have helped.