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windows 7 task bar icon and connection in connection list shows red X but I am connected to internet

thenelson
thenelson asked
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Last Modified: 2015-07-20
As shown below my task bar icon and the connection in the connection list almost always shows a red X but I can still access the internet and other computers. This happens with all three of the computers on the network. If I unplug the router for a few minutes and plug it back in, the displays are normal but then go back to the red X after a few minutes. As can see in the images, hovering over the connection and the top of the connection list shows that the connection is fine but when I click on the connection, it shows the settings on the computer do not . My router is a D-link DIR-601. I am using WPA2 mode. Any ideas?Red X view 1Red X view 2Computer network properties 3 router settings
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Disable your antivirus temporarily and see if it makes a difference. I had Symantec (prior version) causing a like issue with my Windows 8.1 machine. New antivirus version fixed it.
Business Consultant (Owner)
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Commented:
This one is on us!
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Have you updated your wireless drivers?
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Author

Commented:
I did disable the antivirus but it did not help.
Thanks for the suggestion.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Did you try the two suggestions of deleting and remaking the wireless profile and checking for an updated wireless driver?
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Author

Commented:
I just had Windows check for wireless driver updates but it said I have the latest.
How do I delete the wireless profile?
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Distinguished Expert 2018

Commented:
Delete wireless profile:
Open network and sharing center - manage wireless networks - select network -  right click and delete

I guess that if you choose just one WPA or WPA2 (not both) wireless encryption could solve problem. But do that before recreate wireless profile.
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Author

Commented:
"I guess that if you choose just one WPA or WPA2 (not both) wireless encryption could solve problem. But do that before recreate wireless profile."
What do you mean?
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Distinguished Expert 2018

Commented:
Choose
Setup router - from drop down menu you can choose WPA only or WPA2 only.
Then delete network on host, and join to wirelles again.
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Author

Commented:
The router was originally set for WPA2 only mode. I changed it today to see if it would make a difference - it didn't. WPA only is not an option.
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Author

Commented:
I deleted the wireless profile; swapped out the router and recreated the profile. So far, so good.
The new profile shows JaneNelson 3. Is there a way to completely delete the old profiles so it only shows JaneNelson without the "3"?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
To delete profiles, open cmd.exe with Run as Administrator and type

netsh wlan delete profile name="Profile Name"  

Do this for all profiles you do not want.

When done, don't worry if your active profile has a number, so long as it works.
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Author

Commented:
After swapping out the modem, deleting and rebuilding the connection has been solid.
Thanks
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
@thenelson  - Thanks and I was happy to help.

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