How to find the Blackberry BES EXpress 5.0 Licence key and SRP code

tran_2012
tran_2012 used Ask the Experts™
on
Hi

Our blackberry Express 5.0 server has some issue, we can not login to the administration page, all the devices are working fine.

Our IT Support company has tried everything they could and they finally decided to re-install the blackberry express in different server, for that we need Licence Key and SRP code which we donot have

How do we find out the current licence key and SRP code used into current server?

Thank you very much
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Ops Team Office 365/Messaging
Commented:
Have you tried http://www.blackberry.com/btsc/KB02632 ? As for the license most probably is in the database also.

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