Avatar of brothertruffle880
brothertruffle880
Flag for United States of America asked on

Yikes! I can't open my files!

I just upgraded my Windows 7 home edition to Windows 7 professional and I restored all my documents and PDF's  to the "my documents" folder.  However, I can't open some of my documents.  I get the message (see graphic).. How do I fix this?

pdf
I created this pc.  Am I not the administrator?   What am I missing here?
Windows 7

Avatar of undefined
Last Comment
noxcho

8/22/2022 - Mon
Scott C

Is the machine now domain joined?  It's obviously a permissions issue.

When you restored the data back how did you do that?  Did you use a backup/restore program or a simple copy.

You can try booting with a live distro of Knoppix and access your files.

http://knoppix.net/

You should be able to copy them off and try copying them back.  Don't use a backup program.  Just the file manager.
brothertruffle880

ASKER
No domain.
It's just my home.
I did a restore from the Windows 7 backup/restore.
Scott C

That shouldn't have messed up the permissions.  Try my suggestion of booting with Knoppix and copying the files to something like a USB drive.  Also  you might want to create a new Windows profile.

Then boot to Windows and COPY the files back.  Don't move them.  That way the files will come back with none of the permissions they might have had before.

I've used Knoppix for years to get data from machines where the user has forgotten their password.  As long as the drive isn't encrypted you will be able to get to all of your files.

Why did this happen?  Don't know, but this should fix you right up.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
brothertruffle880

ASKER
STRANGE!  I just checked my pc's user account profile and I am an administrator.  This is strange.  The administrator can't open a file?????
Scott C

It's possible the permissions got messed up during the backup/restore.  

Try my suggestion with one or two files you can't open to see if it works.
brothertruffle880

ASKER
There are no messed up permissions.
My user name on the new pc is different than my old.
Perhaps that's it?
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
Scott C

That could very well be it.  And that would mess up the permissions.

My solution would correct.  I work on many personal computers and this process has never failed me.
noxcho

You need ro take ownership of these files. As they were imaged they belonged to different user and you restored them to the new user.
See here how: http://www.sevenforums.com/tutorials/1911-take-ownership-shortcut.html
ASKER CERTIFIED SOLUTION
Scott C

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
brothertruffle880

ASKER
Thanks.  That was simple and I didn't need to load any new apps.
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck
noxcho

I suggested you to take ownership at first and I got no point?