We have several servers in a VMWare environment that have file shares that are deployed via mapped drives to a terminal server with about 40-50 users on it. The server os used on all is Server 2008 R2 with all latest patches.
A few months ago the servers locked up and had to be rebooted due to issues with one of our SANs. Since that has happened random files have been giving users an error message when they attempt to open them. It actually lets them open the files after a second attempt which is clearly showing something is glitched out.
"xxx.docx is locked for editing by 'another user' "
Sometimes it would actually say the users name, one time it even said the name of a user that didn't even work there anymore.
I ended up resetting ownership of all 250GB worth of files to the administrator account, and gave Domain Users read/write and modify permissions. I essentially stripped ANY custom permissions and made the files appear to Windows as if they had always belonged to the admin and reset all permissions to a blank slate and this is still happening. Any ideas? I'm posting a picture of the file below as well. Any help would be appreciated and if more info is needed please ask. Thanks!