Avaya Phone System

I have an Avaya IA770 phone system. I am program a users button station for bridge appearance. The extension is showing up. I want the name of the person to show  up not the extension.
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Kyle SantosQuality AssuranceCommented:
I believe you have to call Avaya and have them manually set the name of the person instead of the default extension number.  I used Avaya mobile phones in Home Depot for years and this what I had to do for my associates and/or department names to show up on the phone instead of the extension number.

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dannyr86Author Commented:
I found out how to program the phone manually. There has to be a way to do it on the server.
Kyle SantosQuality AssuranceCommented:
Maybe Avaya hasn't tried to cater to its customers in such a way?  I know Home Depot dropped them a couple years ago because Avaya couldn't handle HD's needs with phone and wireless communication in the stores.
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System Programming

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