Adobe Reader: Skip the "save as" step

A client of mine is using Outlook 2013. generates a pdf on the web, then chooses the option to email.
This generates a new email within Outlook, with the PDF already added as an attachment.
The client double clicks the attachment, makes a quick Highlight, then ideally would press save, then send the email.

The issue is that when he hits the "save" option, a window comes up and says "save as", where he has to over write the existing temp file.
To me, this is normal behavior, but he claims that prior to upgrading from office 2010, this dialog box never came up.

Have any ideas?
chazzwillie15Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
I think that is because even if only emailing, Adobe sees it as change somehow. I think it is an Adobe thing. Creating a PDF from an Office document also forces a save of the Office document . Perhaps it is just good practice to ensure the latest document goes out.

To me, this is normal behavior

Yes it is.

I solve this by saving my Adobe document (which has to be done anyway) and then email by attaching the document. Easy to do and the issue described does not appear.
1
chazzwillie15Author Commented:
When the file gets added to outlook, a temporary file is already saved in an appdata folder. When you open it, edit it, and click the disk to save, the "save as" dialog box comes up, and the file is already present.
If you were to hit save, edit it some more and hit save again, it would just save w/out any box popping up.
The problem is that this client says this process slows him down, and said it never used to do this before.

He used to be able to, mount it as an attachment, open it, edit it, save it, send it.
He works with PDFs all day long.
What seems normal to you and I is a "problem" for him.
0
JohnBusiness Consultant (Owner)Commented:
I do the editing outside of Outlook, not inside. It makes more sense to me and works well in addition. If the client wants to work that way, they need to accept the consequences. Prior system behaviour no longer provides any assurance of future system behaviour.
1

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
David Johnson, CD, MVPOwnerCommented:
Your friend is incorrect once you make a change no matter how small if you want to send it anywhere the file has to be saved OR the changes that he makes will use the existing file as it is copied into the email.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Adobe Acrobat

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.