Dell Compellent storage Upgrade

Hi guys,


I am very new to the Compellent way of doing things and I have been tasked with upgrading the current setup to 6.5

"Upgrade Dell Compellent Storage Center OS from version 6.4.5 to 6.5.20."


In the webclient I have checked for updates and it says there are none? (see attached screenshot)


Any ideas? Apologies I am new to the Dell way of doing things, so I am learning on the fly. The environment is all set up and using FC



4 controllers 2 active and 2 backup
dell-storage-update.PNG
LVL 2
piedthepiperAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Seth SimmonsSr. Systems AdministratorCommented:
i would call dell and ask
could be licensing or maybe not supported by hardware or some other missing prerequisite

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ERNESTO RIOSSTORAGE ENGINEERCommented:
You need to contact Copilot support for enable the upgrade after the copilot guy run some checks.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
VMware

From novice to tech pro — start learning today.