Dell Compellent storage Upgrade

Hi guys,

I am very new to the Compellent way of doing things and I have been tasked with upgrading the current setup to 6.5

"Upgrade Dell Compellent Storage Center OS from version 6.4.5 to 6.5.20."

In the webclient I have checked for updates and it says there are none? (see attached screenshot)

Any ideas? Apologies I am new to the Dell way of doing things, so I am learning on the fly. The environment is all set up and using FC

4 controllers 2 active and 2 backup
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Seth SimmonsSr. Systems AdministratorCommented:
i would call dell and ask
could be licensing or maybe not supported by hardware or some other missing prerequisite

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You need to contact Copilot support for enable the upgrade after the copilot guy run some checks.
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