Dell iDRAC 6 and 7


The company I am working for has Dell r710/720
iDRAC7 v1.6
iDRAC6 v1.98
They have already upgraded the firmware but it seems the iDRACs still seem to fall off the network?

I cant ping any of them at the minute
First point of call is to use the i button and reset it, but surely there must be a better way to stop i from happening in the first place ?

What is the best way to upgrade the firmware, esp if I cant remote login to them? I am a HP guy, never really worked with Dell!

Is there an ISO I can download and boot the server from ( They are esxi hosts) and then just go through an update? Like HPs smart Start?

all advice greatly appreciated!
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Mr TorturSystem EngineerCommented:
I think that could help you at least a little :

You can enter idrac pressing CTRL+E at server POST (Power on self test) when prompted.
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
There is a DELL SUU firmware DVD rom, you can boot from which will update all the firmware components of a R710 and R720.
Robin CMSenior Security and Infrastructure EngineerCommented:
I often find that DRACs drop pings now and then. No other devices on my network do so I live with it as a "feature". They do work when I need to use them via the web interface though.
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piedthepiperAuthor Commented:
There is a DELL SUU firmware DVD rom, you can boot from which will update all the firmware components of a R710 and R720.

Its 9gig, is there a way of burning it to a 4.5gb dvd? otherwise I will need a dual layer burner!

The iDRAC just becomes unpingable! The guys have said a server reboot is the only way to get it back up and running. Surely using he 'i' buton on the front will do a soft reset of the iDRAC?
Robin CMSenior Security and Infrastructure EngineerCommented:
The "i" button has to be pushed for >15 secs to reset the iDRAC. You can also try talking to the iDRAC using the racadm utility, which includes a command "racreset" which will let you reset the iDRAC if it isn't too broken...!
piedthepiperAuthor Commented:
if the iDRAC is in shared mode would this cause an issue?
Robin CMSenior Security and Infrastructure EngineerCommented:
Personally I wouldn't use it in shared mode, especially in an ESXi host.
Mr TorturSystem EngineerCommented:
same here, I would not recommend shared mode, as I had a big issue one time with that and also it was not Dell but Ibm xserver, I try to avoid using it everywhere.

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