Hi Experts. I need a hand because I'm having a brain-malfunction.
One of my work-at-home salesmen changed his password yesterday and promptly forgot it this morning. He's at his home office and can't even log into his laptop now. I can reset his domain account password from the office, but that won't do him any good if he can't even get into his laptop, let alone VPN. I'm drawing a blank on how to resolve this.
User has Win7. DC and Exchange 2010 are on Win2008 R2.