This operation has been cancelled due to........................

On a network. Cannot access folders on the desktop when users logon but can access icon shortcuts. When trying to access the folders the following error appears:-

"This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator"

I gather the issue lies somewhere within the group policy settings but I can't find it anywhere. I ran rsop on the user login but still can't find it.
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discoveranotherAsked:
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*** Hopeleonie ***IT ManagerCommented:
Do you have the same Problem in a clean boot in Windows?
How many clients are affected?

How to perform a clean boot in Windows:
https://support.microsoft.com/en-us/kb/929135
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DonNetwork AdministratorCommented:
Look over this article, are you using "Prevent access to drives..." policy

http://support.citrix.com/article/CTX123187
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discoveranotherAuthor Commented:
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