MacBook Pro Outlook 2011 Rename email folders

If we right click,
select Rename
Then the name "box" changes color and one can type maybe one letter if they are quick about it.
Otherwise the "Rename" state goes away right quickly!!
Useless until we learn how to fix this.
LVL 27
Fred MarshallPrincipalAsked:
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grahamet_ukCommented:
There was a known bug in Outlook 2011 that caused this kind of behaviour, are you using imap or connected to an exchange server?, try putting outlook in offline mode then renaming the folder before putting in back online.

G
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Fred MarshallPrincipalAuthor Commented:
I wasn't able to confirm with the user.  But the IMAP thing sounds possible...
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