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Unable to RDP onto a Windows 81. Pro machine

I have setup a PC running Windows 8.1 Pro. Remote Desktop Connections are Allowed but I cannot RDP to this machine from any client or computer. I have setup RDP on other Windows 8.1 Pro machine before with no issues, except for this one.

I have tried to disable the windows firewall but still does not allow me to initialize a connection.

Any ideas would be appreciated.

rindi

Have you made sure the user you are RDP'ing with is added to the allowed users and that he has a password? Apart from that your AV tool might also include a firewall, so make sure you don0t use that firewall and rather only the Windows one.

David Johnson, CD

make sure it is pro is my first suggestion

h1r0

Can you screenshot the error messages you receive?

Barry Kay

ASKER

@rindi - AV has no firewall. I also uninstalled AV, restarted and still no access. The user is an administrator account and has access, but it doesn't even get to the authentication stage.

@David Johnson, MVP - It is Pro or I would not have been able to Allow RDP access. See PDF with screenshots.

@h1r0 - PDF with screenshot attached. It's just the standard RDP connection error message. I have checked each point. 1 - RDP access is enabled, 2 - Remote PC is on, 3 - Remote PC is on the network as I can connect to shared folders with no problem.
Screenshots.pdf

ASKER CERTIFIED SOLUTION

h1r0

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Barry Kay

ASKER

Along with checking this I discovered that the network location had been set to Public and not Private. After changed to Private RDP worked.

h1r0

Glad to help