Cleanining "Conflicts" folder

There are 5 GB of garbage in "Sync Issues" - "Conflicts" folder
I deleted it using "shift- delete"
Then I deleted OST file and let Outlook create a new one.
I got all messages back in "Conflicts" folder and the same huge OST file

How can I get rid of them permanently?

Exchange 2010 , Outlook 2007

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Murali ReddyExchange ExpertCommented:
Bring your outlook to online mode. Close Outlook. Delete OST. Launch your Outlook. Once everything is synced, put it back to Cached mode. See if the issue still exists.
D_BatonaAuthor Commented:
Sorry for the late reply.
I can't test if your solution as I already applied a retention policy and that fixed the problem.

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D_BatonaAuthor Commented:
it fixed the problem
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