I have a user who attempted to access our enterprise VPN from home but can’t. He has a Mac Book Pro laptop with OS X and the latest Java version. He can access other network resources but can’t access his office Windows 7 PC. This PC has a confirmed connection to our domain and allows his domain ID for remote access.
Then on the screen he sees this.
I did just notice his official domain ID is different from the <username>. Please help. Thanks.