mkramer777
asked on
lock computer
I am having this weird issue of 2 computers that go into a lock the computer state periodically. Today a person told me that their computer does it about 10 times a day. They will working and then they will go to the bathroom or be doing something else and when they come back the computer screen is black and they have to hit a key and it shows the computer is locked and they hit enter (because they don’t have a password) and it get them back in. This just started this week on 2 computers. Any ideas?
Screen saver that locks the computer has been enabled?
ASKER
These computers have been in this office for 3 years and they have never done this until this week. Could a screen saver been enabled automatically without the user enabling it?
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This is most likely the monitor settings tunring off after a period of inactivity. Check if it is a GPO that has been applied. Also check the Power settings on the users machine as well.
Will.
Will.
On control panel go to power options change the power setting to high performance instead of balanced mode
it can even be caused by the latest updates
you can uninstall them, or do a system restore to a date it was ok for testing
then watch the updates, or install them 1 by 1
you can uninstall them, or do a system restore to a date it was ok for testing
then watch the updates, or install them 1 by 1