Stuck on 'welcome' screen when login on to Win 2008 network

Hi Experts,

At work we have a network of about 50 pcs on a windows 2008 network.

What has been happening is when a user is away for more than a week they can not log on to the network.

After entering their credentials the 'welcome' screen with the swirling wait icon appears and will run for over twenty four hours and will not log in.

The IT guys have come up with a fix that seems a bit excessive.

Login a in safe mode on another PC that they have never used before and delete the user profile.

This has been working but I would like to get experts advice on what they think is going on. So that I can impress the IT guys with my suggestions for a permanent fix on Monday morning.

Any ideas?
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"Login a in safe mode on another PC that they have never used before and delete the user profile."

The point of troubleshooting is to find the root cause and fix it.  It doesn't sounds like they want to spend time analyzing and trying to find the root cause of the problem.

The first thing I would do in such situation is take off ONE workstation (for testing purpose) from any custom group policy settings from the server and just give it a default group policy to ensure there is no custom group policy or script that's causing the hang up.

The second thing I would do is take off any mapped network drives from the workstations to make sure none of the drives are "hanging".

Then go to a command prompt and type MSCONFIG, in the startup tab disable all for testing purposes.

Unfortunately, the cause can be anything from desktop background to client-server issues.  The best way to look for clues in this situation is to start with analyzing the event logs on the workstations as well as the server to see what may be causing the hang up.

Here are more resources:

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Windows Networking

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