All incoming messages are coming as read

Hello All,

For some reason one user is receiving all incoming emails as read rather than unread in Lotus Notes 8.5 client and iphone.  His mail file Preferences setting shows "Don't maintain unread marks."  I am attaching picture..  What could be the issue and how to resolve it??

RibaSetting of Mail file in Notes
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Kash2nd Line EngineerCommented:
it must be one of the devices where it is getting read from.

if you send a new email and open up it in webmail, does it say its read or unread.

if its unread in web mail then its a client issue, Reconfigure.

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