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pchettri
 asked on

HP wireless printer

I have HP wireless printer connected on wireless network. Connection was setup by Time capsule airport utility.
HP printer keep loosing network connection and I have to reboot airport and network modem to fix it. Whenever it looses connectivity I have to power on the printer and reconnect to wireless. The only way to retain printer wireless connection is to reboot all wireless network appliance.
Is it an issue with HP envy printer or issue with Time capsule?
Wireless HardwareApple HardwarePrinters and Scanners

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Scott C

8/22/2022 - Mon
Scott C

Make sure your drivers and firmware are all up to date on all 3 devices.

Once that is done, if the issue isn't resolved do you have another wireless device such as a Linksys, NetGear, etc. to try?

I have a Linksys wireless router and I've never had an issue with my wife's HP 8600 wireless printer.
Wayne88

It's the Time Capsule.  Apple TC and early Ipads are notoriously known for being very finicky with other wireless devices.

Google "time capsule wifi drop out" and you will see many postings on this.

Solving Airport’s Mystery Dropouts: http://gedblog.com/2008/02/20/solving-airports-mystery-dropouts/
Scott C

When I said "wireless device" I of course meant a wireless router.  Sorry if my post wasn't clear.
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James Murphy
John

Give the printers STATIC IP addresses on the network. That normally solves a problem like this.  I always set all printers up statically.
pchettri

ASKER
I mostly lose printer connection but it starts working, if I reboot all network equipment. I have tried static IP as first solution last week but that did not fix it either.
John

I would keep the printer as "static", but given that is not a complete solution, try both Wi-Fi and Printer firmware updates as suggested earlier. My HP Printer gets firmware updates occasionally.
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pchettri

ASKER
Pinter is already updated. I will have to check update for time capsule
ASKER CERTIFIED SOLUTION
Scott C

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