Link to home
Start Free TrialLog in
Avatar of LockDown32
LockDown32Flag for United States of America

asked on

Windows 7 RDP Printing

I have a customer who has a SBS 2008 server and a lady from home connects to her computer at work via Remote Web Workplace. Both her home computer and work computer are Windows 7 64-bit. She says she was printing remotely but doesn't remember when it stopped.

   I am a little confused at what I saw. I RDPed in as her from her computer and looked at printers. No printers we installed but when I looked at Ports there we 18 ports named [Home TS-001 PRN] or something like that. They are Terminal Service ports from her computer. Where did these ports come from and which one (1-18) should I use to set her printer up on?
ASKER CERTIFIED SOLUTION
Avatar of Kash
Kash
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of LockDown32

ASKER

Well.... that box is checked. I haven't messed much with remote printing since server 2003 but it use to be that both the remote computer and the local computer had to have the exact same printer drivers installed or they couldn't print. Did they change that with Windows 7? I would still like to know where the ports (TS-001 thru TS-018) came from...
OK. I got back on the home computer, RDPed in to the host computer and took a look at Printer Management. The printer driver is not installed on the host (LaserJet M1319F MFP) yet the printer is there.

When I look at ports there are TS001 thru TS024. Most of the descriptions are "Inactive TS Port" but there are four where the description is [RemoteComputerName]: PRN1 thru PRN4. I am going to have to assume that those four ports are from the remote computer but how do I know which one actually has the printer on it?

Did these ports come from a newer version of RDP because I don't remember seeing them in 2003????