Link to home
Start Free TrialLog in
Avatar of Carlos Marin
Carlos Marin

asked on

I"m stuck at "acquiring ip address" Glogal VPN Sonicwall and Windows 8

I"m stuck at "acquiring ip address" I have disabled the Firewall, I have unchecked all filters on the Virtual adapter...


Please advise.
Avatar of Wayne88
Wayne88
Flag of Canada image

You need to provide more info because it's very hard to troubleshoot like this:

1.  Is this for all computers or just one?
2.  Did it every work before?
3.  Does it work on a different computer?
4.  Are you using a Windows 8 64-bit or 32-bit because each have their own respective Global VPN Client.
Hi Wayne,

Today you're beating me to every question! I guess we both love SonicWALL! LOL
Hi Carlos,

Do you have SSL-VPN enabled, if so can you connect on there? If not don't worry about it.

Verify your scope is setup correctly in your SonicWALL.

1. Reboot your system.
2. Open GVC client and press Ctrl+L (this will open the log)
3. Now connect again and if it hangs or fails post what the log is saying where its failing.

Let us know how it goes!
ASKER CERTIFIED SOLUTION
Avatar of Carlos Marin
Carlos Marin

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial