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Dell printer only working on 3Com managed switch
I have a Dell 2150 network printer with a static IP that for some reason is only working on a 3Com Superstack II managed switch
The Dell printer has been plugged into a 3Com managed switch that I found hidden in an overhead ceiling panel which connects via a CAT5 run to another 3Com managed switch going into Windows 2012 server standard R2.
The 3Com switch on the printer side, needs to be replaced per my supervisor. I purchased a nonmanaged 24 port gigabit switch and put it in place. I then moved all inputs over to the new switch with each input in the same input jack as it was in the 3Com switch. As soon as I did that, none of the client PCs on the network could access the printer from that point on. I put the 3Com switch back in place coming off of the new 24 port gigabit switch uplink port, and the printer was instantly available to all the client PC's again. I removed the 3Com switch and plug the printer back into the new gigabit switch and lost the printer again. Hoping for a fairly easy result of this experts. Thanks.
The Dell printer has been plugged into a 3Com managed switch that I found hidden in an overhead ceiling panel which connects via a CAT5 run to another 3Com managed switch going into Windows 2012 server standard R2.
The 3Com switch on the printer side, needs to be replaced per my supervisor. I purchased a nonmanaged 24 port gigabit switch and put it in place. I then moved all inputs over to the new switch with each input in the same input jack as it was in the 3Com switch. As soon as I did that, none of the client PCs on the network could access the printer from that point on. I put the 3Com switch back in place coming off of the new 24 port gigabit switch uplink port, and the printer was instantly available to all the client PC's again. I removed the 3Com switch and plug the printer back into the new gigabit switch and lost the printer again. Hoping for a fairly easy result of this experts. Thanks.
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Print out the configuration of the printer and see if there is anything there that is hard coding it to that old switch.
What are the ip adresses of:
- the server
- both switches
- the printer
You can list ip addresses like this: 192.168.2.x 192.168.2.y 192.168.1.z (or alike).
I'm suspecting that the switch that is connected to the server is creating / routing a vlan to the switch closest to the printer and that your replacement switch (which is unmanaged - not the same as your current managed switch) is not capable of routing the vlan that the printer is configured to use.
- the server
- both switches
- the printer
You can list ip addresses like this: 192.168.2.x 192.168.2.y 192.168.1.z (or alike).
I'm suspecting that the switch that is connected to the server is creating / routing a vlan to the switch closest to the printer and that your replacement switch (which is unmanaged - not the same as your current managed switch) is not capable of routing the vlan that the printer is configured to use.
I will have access to the network Monday morning and I will get answers to your responses and post them.
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