Avatar of Houston Blancett
Houston Blancett
Flag for United States of America asked on

Dell printer only working on 3Com managed switch

I have a Dell 2150 network printer with a static IP that for some reason is only working on a 3Com Superstack II managed switch
   The Dell printer has been plugged into a 3Com managed switch that I found hidden in an overhead ceiling panel which connects via a CAT5 run to another 3Com managed switch going into Windows 2012 server standard R2.
 The 3Com switch on the printer side, needs to be replaced per my supervisor. I purchased a nonmanaged 24 port gigabit switch and put it in place. I then moved all inputs over to the new switch with each input in the same input jack as it was  in the 3Com switch.  As soon as I did that, none of the client PCs on the network could access the printer from that point on. I put the 3Com switch back in place coming off of the new 24 port gigabit switch uplink port, and the printer  was instantly available to all the client PC's again.   I removed the 3Com switch and plug the printer back into the new gigabit switch and lost the printer again.   Hoping for a fairly easy result of this experts. Thanks.
Printers and ScannersSwitches / HubsDell

Avatar of undefined
Last Comment
Houston Blancett

8/22/2022 - Mon
Scott C

Print out the configuration of the printer and see if there is anything there that is hard coding it to that old switch.
Gerwin Jansen

View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Houston Blancett

I will have access to the network Monday morning and I will get answers to your responses and post them.
Gerwin Jansen

That's OK, pls add switch types, port numbers used for both existing and replacement switch(es). Thx.
Your help has saved me hundreds of hours of internet surfing.
Houston Blancett

Attached is the print out from the Dell printer.
Houston Blancett

The switches in question were creating a VLAN for the printer. Thanks.