We had bad weather recently which resulted in a power surge for most desktop computers. We use a POS called CounterPoint SQL. It is installed locally with the ini pointing to the server. After the power surge I have one user who can no longer access the app. If you click to run it you just get the start screen then it just sits and spins. It never comes up.
I have uninstalled and reinstalled the software.
I have uninstalled and reinstalled the security software (this was suggested by the forum for CounterPoint).
I have tried to do a system restore.
Still nothing. Right now I have accessing the app through RDP but I need him to access it locally again.
Any thoughts on what else to do to get the app connected again without having to do a complete redo?