I have CrashPlan installed and use it (the free version) to backup a certain directory to some portable HD drive.
Several days ago I saw that the CrashPlan icon in the tray was grey (instead of green) and the tooltip says "Unable to connect to the backup engine".
I thought no more backup was made.
But that's not the case.
I keep getting mails that a backup was made.
Today, I found out that I can start the application (v4.3.0) just fine by typing in "Crash" in the search of Windows (8.1) Start menu.
The application starts fine and shows me that there's nothing left to be backed up since it last run.
So in fact, it's just the CrashPlan Tray application that keeps saying it can't connect to the backup engine.
All the rest of the functionality is working as expected.
Strange isn't it?
Does someone have an idea about what is wrong?
Thanks for your time.