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LockDown32Flag for United States of America

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Remote Desktop Easy Print

I have been fighting a RDP printing problem for the last two days. I have a customer that RDPs from a Windows 7 x64 computer to a WIndows 7 x64 computer. She has a LaserJet M1319f MPF printer on the remote that she says all-of-a-sudden quit printing. When I look at the host computer I can't find where the M1319f driver has ever been installed.

Than when looking through Print Manager I see a printer driver "Remote Desktop Easy Print" is installed. I Google that and can't really tell if it is a third party application or if it comes with Windows. Is it a Universal Printer for RDP and does it come with Windows?

I have a feeling that their previous IT people replaced the remote computer and forgot to set this "Remote Desktop Easy Print" back up but right now I can't find out much about it.
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Avatar of Justin Stear
Justin Stear
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