<div>
Do a message trace in the EAC, it will show you for certain whether the message arrived at MS servers.
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Do a message trace in the EAC, it will show you for certain whether the message arrived at MS servers.

<div>
Hi Vasil Michev,<br />
<br />
Thanks so much for this tool.<br />
<br />
Very handy.<br />
<br />
As i thought, dropbox system must not work. no email was delivered.
</div>


Hi Vasil Michev,

Thanks so much for this tool.

Very handy.

As i thought, dropbox system must not work. no email was delivered.

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<div class="content wysiwyg-content">
Hi All,<br />
<br />
We are using office 365.<br />
<br />
For some reason we are not receiving emails from adobe.com and dropbox.com when trying to reset a password link.<br />
<br />
We have added the email addresses via Options &gt;&nbsp;Mail &gt;&nbsp;Accounts &gt;&nbsp;Block or Allow. (via <a href="https://outlook.office365.com/owa" rel="ugc nofollow">https://outlook.office365.com/owa</a>)<br />
<br />
We have also added the email addresses as a contact. (was recommended somewhere)<br />
<br />
Please note: we tested via gmail account and the email arrived.<br />
<br />
We have also checked the spam folder.<br />
<br />
Any help would be appreciated.
</div>
</div>


Hi All,

We are using office 365.

For some reason we are not receiving emails from adobe.com and dropbox.com when trying to reset a password link.

We have added the email addresses via Options > Mail > Accounts > Block or Allow. (via https://outlook.office365.com/owa)

We have also added the email addresses as a contact. (was recommended somewhere)

Please note: we tested via gmail account and the email arrived.

We have also checked the spam folder.

Any help would be appreciated.

office 365 not receiving mail

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.