Can't remove cassiopesa

I've removed cassiopesa from Chrome and I've uninstalled it from Windows (8.1), or at least it no longer shows up in Programs and Features. I'm hesitant to download a removal tool because I don't know if I can trust the sites that offer it.

I'm told it can do a lot more harm than showing up as a second tab whenever I open chrome so I really want to get rid of it. What's my next move?

Coincidentally with acquiring cassiopesa, I have a new bug such that whenever I turn on the computer I get an alert saying that Windows can't find client.exe. Are they connected?

I have McAfee provided by my ISP and it hasn't spotted any viruses.

Thanks,
John
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John CarneyReliability Business Tools Analyst IIAsked:
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Kanti PrasadCommented:
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John CarneyReliability Business Tools Analyst IIAuthor Commented:
Oh, I have a program called "UpdateAdmin" that appears to have been installed on the same day that cassiopesa.com and the "client.exe" thing commenced. Is "UpdateAdmin" a suspicious program that can or should be uninstalled safely?
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John CarneyReliability Business Tools Analyst IIAuthor Commented:
I haven't tried it but based on your recommendation, I'll try it now.
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Kanti PrasadCommented:
Hi

As UpdateAdmin is a software installer sometimes unwanted software such as web toolbars and PC optimizer utilities are downloaded
so you can remove it looking at the below link

http://malwaretips.com/blogs/remove-update-admin-virus/
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David Johnson, CD, MVPOwnerCommented:
I always recommend malware bytes http://www.malwarebytes.com
Sysinternals Autoruns is an excellent program for removing startup entries
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tailoreddigitalCommented:
You might consider reverting to a restore point.    This seems like a cleaner outcome.   The only reason i suggest this is because it seems you have multiple unwanted and suspicious applications to weed out.

When removing software, Revo Uninstaller does a bit better job then Windows.    The free version will serve your needs well,
http://www.revouninstaller.com/revo_uninstaller_free_download.html

An alternative is to reset your browsers. To reset Chrome,
https://support.google.com/chrome/answer/3296214?hl=en
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John CarneyReliability Business Tools Analyst IIAuthor Commented:
Thank you all.
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John CarneyReliability Business Tools Analyst IIAuthor Commented:
I'm going to try them one by one and I'll let you know where I end up.
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tailoreddigitalCommented:
Good to let us and others that might run across the same issue know what works.

Good Luck
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GJS AICommented:
Please download revo uninstaller free ware from internet and install it with 30 days trail option. If u have Cassiopesa software please install it again, now open revo uninstaller program and select cassiopesa software and press uninstall option, pop ups appears select advanced mode and press next option. During uninstallation process please delete all registry files and after uninstalling restart computer and check. Please uninstall revo uninstaller after its done.
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John CarneyReliability Business Tools Analyst IIAuthor Commented:
I've been going back and forth scanning with Spy Hunter and MalawareBytes. MalawareBytes finds 60 or 70 files and removes them for free. It removed the one cassiopesa file it found last night. But it was back again tonight.

SpyHunter finds 200-300 files but costs $40 every 6 months to actually remove them so I haven't used it yet. But it looks like SpyHunter is a lot more meticulous and robust than MalawareBytes. how many of you have had experience with both? If SpyHunter actually removes  malware like cassiopesa and keeps it afrom coming back then it would be worth the money to me. I just don't want to commit to a recurring $40 if it doesn't keep my computer virtually malware free all the time, with no buildup or recurrence over time.

Please share your thoughts with me.

Thanks!
John
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Kanti PrasadCommented:
Hi

Try this freeware with the below I would suggest Kaspersky

https://www.safer-networking.org/private/

Kaspersky Virus Removal Tool, BitDefender Free Edition,  Malwarebytes, Norman Malware Cleaner, and SuperAntiSpyware.
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