I need help configuring a backup device on my Cisco Call Manager

We are deploying a new Cisco Call Manager I think the version is 10. I am trying to configure SFTP backups and a backup device but am having trouble getting a backup device configured. I built a Windows 2012r2 Virtual Server using VMware and created a file share C:\CM-Backup.  I downloaded Solarwinds SFTP server and configured a username and password and pointed the root to be C:\CM-Backup. I then went to the Call Manager and logged into Disaster Recovery System.  I went to configure an backup device by selecting ADD NEW and entering the BACKUP DEVICE NAME, IP ADDRESS and PATH NAME using /CM-Backup as the path format. I also entered the user name and password I configured in Solarwinds SFTP server. Whenever I go to SAVE the configuration I get   "Unable to access SFTP server. Please ensure the given path is correct." I have verified numerous times and tried other path formats, All my research shows a Windows SFTP format should start with /sharename. When I log into the SFTP server and check the Solarwinds log I see that the login I configured is authenticating.  The log entries are;
 Authenticated user name from IP 10.140.102.20.
 User name from IP 10.140.102.20 uploading file to "/CM-Backup/abcucmlng01_dUmmI_Drf".
 
But no file actually uploads and the devices is never created on the Call Manager. If I am missing a step or anyone has any suggestions, I am open to them. I am not commited to Solarwinds SFTP, so if anyone wants to recommend I try another SFTP server, I am open that also....thanks
LVL 1
Thor2923Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

José MéndezCommented:
Please try this tool and let me know the results:

https://supportforums.cisco.com/document/54311/how-configure-freeftpd-unified-communications

I would sincerely and strongly suggest using a Linux machine for your DRS backups to reside. For example, you may download CentOS-6.6-x86_64-minimal.iso (no GUI) or       CentOS-6.5-x86_64-LiveCD.iso (GUI) from here:

http://vault.centos.org/6.5/isos/x86_64/

Once the installer completes, you'll end up with a machine running OpenSSH by default, which is one of the few Cisco supported SFTP programs. Any user account you create in CenOS can be used to authenticate in the DRS backup device config page.

The new Linux machine can also server as a TFTP Repo for your Cisco devices, as a Syslog server for your CM, switches or routers, as an FTP server, and many other features. Its the perfect compliment to your Cisco environment.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Thor2923Author Commented:
Well I am not very comfortable with Linux right now, not that I should not learn it. I was hoping to use Windows, but maybe this is an opportunity to get some Linux exposure. Are you saying that Centos ISO is an ISO I can build a virtual machine with? My current "DRS" is a virtual Windows 2012r2 machine that I spun up in VMware. Are you saying I can do the same with a Linux ISO??
0
José MéndezCommented:
Absolutely. Now, just think about the whole purpose of a DRS backup: disaster recovery.

If your ESXi host suffers a disastrous situation, both your production Callmanager and your DRS SFTP repository where you store all the backups will be gone. Just food for thought, otherwise, yes, you can definitely build the CentOS machine as a virtual one. I can gladly assist you as much as I can with the linux config.

For the futuere, here is a very nice free introduction course to Linux

https://courses.edx.org/courses/course-v1:LinuxFoundationX+LFS101x.2+1T2015/
0
Thor2923Author Commented:
Thanks for all your advice...I did get my SFTP server to work with freeFTPD in my Windows environment. I appreciate all the advice and I do realize Linux is also an important feather to have in my hat, but for now it is working so I will leave it as is
0
Thor2923Author Commented:
I am sure this solution would have worked, but I found a way to do my SFTP backups in the Windows environment that we are more comfortable with
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Voice Over IP

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.