We have had three users out of over 100 report a windows service error on their virtual desktops. The error reads "Failed to connect to a windows service. Windows could not connect to the VMware Horizon View Persona Management service. This problem prevents standard users from logging on to the system..."
![Persona error window]()
.
If we install VMware Agent 6.1.1 without the persona option, the error goes away.
I do not understand persona operation enough to permanently correct the error.
Any assistance would be appreciated.
Windows XP: C:\All Users\Application Data\VMware\VDM\logs\VMWVv
Windows 7 and 8: C:\ProgramData\VMware\VDM\
Do you have Client-Side Caching enabled?