Changed the Mail Client

My customer changed from Outlook to Apple Mail and moved the Mail Files - now the Outlook database is empty
it worked with Exchange 2013 - My Question - is there a way to get the mails back in Outlook ?
Exchange saves the files for 30 days - I think and hope !
Thanks for information
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Amit KumarCommented:
You can export e-mails from Apple mail as .mbox then you may need to either buy a tool which converts .mbox to .pst or you can download available some free tools online.

One tool is suggested by Apple itself:
thomas1568Author Commented:
Thank you, but is there no way to restore the files from the Exchange Server ?
Amit KumarCommented:
yes you can restore it from Exchange as well, just configure same account with Outlook and see what mails are there. Then go to Folder menu in ribbon then click on "Recover Deleted Items"

You will be able to see deleted e-mails select them and restore, but these are limited to retention which has been configured on Exchange Database.

rest if you take regular backups then try to restore exchange backup. let me know if you need any guide on it.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Please note that the problem might return if Apple Mail is configured in POP3 AND delete mode. Everytime you restore the mailbox, the Mail client wil pop3/retrieve the email followed by a delete command, and you're back to square one.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.