windows cannot access davwwwroot SharePoint 2010

Hi Experts,
we are using SharePoint 2010, the users had some of the document library as map drive in the windows explorer, lately the user getting some error when he try to access this map drive
error 1also the user tried to open the library using [open with explorer] and still getting the same error
error 2
note that i am not facing this issue from my PC.
how to solve this issue?
LVL 1
AZZA-KHAMEESAsked:
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Thomas GrassiSystems AdministratorCommented:
Try disconnecting the mapping

Restart the computer

Remap the share
AZZA-KHAMEESAuthor Commented:
thank you for the reply, i did what you said but still have the same issue
Thomas GrassiSystems AdministratorCommented:
Have you checked the share and ntfs permissions

Compare with one who works

Try creating a new share see if that helps
AZZA-KHAMEESAuthor Commented:
what is ntfs permission? can you explain more in detail
Thomas GrassiSystems AdministratorCommented:
When you click on the drive or folder and select properties the tab Security you will see the File permissions (NTFS) also in the same properties you will see the tab for Sharing then select advanced sharing you will find the Sharing Permissions there

They are two different types of permissions required when sharing files folders etc.

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