Two offices are connected through a VPN tunnel. When the VPN device at the remote office went down we have the users logon to the "Remote" website for MS SBS 2011 since we still had an internet connection. All the clients in this building use Office 2013 and have redirected folders for their Desktop, and Documents.
Whenever we tried to open Office documents from the shared folders (not using SharePoint) or from their redirected folders there is an error. We even tried downloading them to the User's Download folder and the error continues. The error is:
"Microsoft Office Excel cannot access the file <filename>. There are several possible reasons:
- The file name or path does not exist.
- The file is being used by another program.
- The workbook you are trying to save has the same name as a currently open workbook."
These Office 2013 installations required online accounts and I have tried signing them out and in in an attempt to get beyond this error.