Remote Desktop Users cannot map drives, drive mappings are not remembered.


I am working with a client's system to migrate from 2003 terminal server and domain controller to 2012 r2.

Old Setup:

SBS2003 Server
Terminal Server running 2003 R2.
All shared data and database software was on the SBS server and remote users would login to the terminal server and access their files, it's pretty well locked down.

New Setup:

DataServer - 2012 R2 Standard
RDP Server - 2012 R2 Standard

Migrated AD, DNS & DHCP. Migrated shared folders and databases to DataServer. Installed RDP Services using Quick settings. Users can login to remote desktop server without issues.

Problem: I logged in as a few users and manually mapped drive S to a shared folder on DataServer using the GUI and check the box to reconnect. Once I log off and log back in, the mapping is no longer there. IF the user is a domain admin, then it remembers! I also tried creating a GPO to apply just that one drive mapping, it says it runs and then gives me an error in the even log: "failed with error code '0x80070035 The network path was not found'. I get the same sort of error trying to use 'net use' from a command prompt. I wound up moving the folder back to the old server and the manually mapped drive works just fine.

I'm thinking there is either a security setting or a user setting somewhere leftover from the old terminal server settings. Should I just remove all those GPO items that don't apply anymore to the new system? Also, I'm at a loss for a place to apply detailed user settings to the users who are going into remote desktop.


Scott NowackiAsked:
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Scott NowackiAuthor Commented:
I forgot to add: Both of these new servers are running in HyperV on the same 2012 R2 Host. I'm not sure if that is an issue or not.
Check DNS? Try doing nslookup by computer name verify that name is being resolved.
Scott NowackiAuthor Commented:
I did nslookup and it resolves correctly for all servers. I can type \\servername into File Explorer and it opens up and we can browse the folders just fine.
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David Johnson, CD, MVPOwnerCommented:
add the server into the credential manager .. check the ntfs and the share permissions
in group policy mapping you have to do it using the correct object (user) and not machine
Scott NowackiAuthor Commented:
I ultimately figure this out myself - the connections and shares were all working correctly, as was DNS. It was the old terminal server group policy settings that were holding the users back. Once I removed the old policies, the new settings worked and drive mappings were all running fine.

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David Johnson, CD, MVPOwnerCommented:
your initial idea that it was a gpo from the old server was correct.. good detective work
Scott NowackiAuthor Commented:
I am picking my own comment because I figured out the solution myself.
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