the copy of microsoft office 2013 is not activated

hi experts,

 I had office 2013 installed and now I'm getting this error. how do I get around it? I don't have the activation key but it worked fine for months.
frankbustosSystems AdministratorAsked:
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pjamCommented:
Are you sure it was not a trial version on a new computer, 60 days I think.
If you bought a copy you need to get a proper key from whomever you purchased it.
frankbustosSystems AdministratorAuthor Commented:
yes I'm sure. I have another computer that I have it installed on and it's activated. Can I use that product key and how do I find it on that computer? I'm no longer going to be using that computer, it's too old.
JohnBusiness Consultant (Owner)Commented:
It is an Enterprise license or a 5-user Subscription?  If the latter, the owner of the subscription would need to activate.  You can do this with the subscription owner's email address and password.
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Scott CSenior EngineerCommented:
Find the Office 2013 product key associated with your PC

First, find the last five digits of the product key associated with your computer.

1.Go to the PC that has Office 2013 installed

2.Right click the Windows icon and select Command Prompt.

3.Enter the appropriate command:

For 32 bit Windows:

cscript “C:\Program Files\Microsoft Office\Office15\OSPP.VBS” /dstatus

For 64 bit Windows:

cscript “C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS” /dstatus

4.The command prompt box will show you the last five digits of the product key associated with the installation on that PC.

5.Make a note of the PC the Office 2013 product is installed on, and five digit number. You will need this for reference.

Find the product key associated with activated installations linked to your Microsoft account.


Next, you will need to find the product key associated with each product linked to your Microsoft account.

1.Sign into the My Account page with the email/password associated with your Microsoft account.

2.You will see the multiple Microsoft products linked to your Microsoft account.

3.To begin identifying the product key associated with the installation, start with the first product.

4.Under Account Options, choose Install from a disc.

5.Choose the I have a disc option.

6.Click the View your product key button.

7.The product key for the installation is displayed.

8.Make a note of the Office product sequence as they are displayed on the screen, and the product key associated with it. You will need this for reference.

9.You can now match the five digit number from the command prompt on the PC to the product key on the installation.

10.Once you determine which installations have been used on which computers, you will know which product to use for installation on the reformatted or new PC.

 Note   If no product key is displayed, the installation has not been used or activated.

It is helpful to create a list of the Office 2013 installations, product keys associated with each, and the PCs on which they are installed. This eliminates confusion in the future when a PC must be replaced or reformatted, and Office 2013 needs to be reinstalled on a machine.


Be sure to uninstall office so that you are in compliance.

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David Johnson, CD, MVPOwnerCommented:
That or activate with your Microsoft Account associated with this (if subscription)
frankbustosSystems AdministratorAuthor Commented:
finally got this sorry for the delay, it worked!
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