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Source: System>serviceModel 4.0.0.0 ID 3 /Remote/BuiltIns/HomePage/GadgetDnD/GadgetDnDService.svc - Memory gates checking failed
Client's server is SBS 2011. Since they had Remote Web Access on a previous server, they asked for access for a single user on this server. When the user goes to the Computers section and hits the "Connect" button, nothing happens, but the Event VIewer is filled with these error messages. The server has 32 GB of memory. The old server had only 16 GB memory and this service was apparently working well. Obviously a configuration issue, but my web searches have not so far been helpful. The last time I worked with SBS was 2003 and I am extremely rusty (and wishing I had never taken on this particular customer).
ASKER
Log Name: Application
Source: System.ServiceModel 4.0.0.0
Date: 7/28/2015 5:31:01 PM
Event ID: 3
Task Category: WebHost
Level: Error
Keywords: Classic
User: NETWORK SERVICE
Computer: CKDSERVER01.cheryldavid.lo cal
Description:
WebHost failed to process a request.
Sender Information: System.ServiceModel.Servic eHostingEn vironment+ HostingMan ager/12547 953
Exception: System.ServiceModel.Servic eActivatio nException : The service '/Remote/BuiltIns/HomePage /GadgetDnD /GadgetDnD Service.sv c' cannot be activated due to an exception during compilation. The exception message is: Memory gates checking failed because the free memory (1360703488 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests. To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToA ctivateSer vice on the serviceHostingEnvironment config element.. ---> System.InsufficientMemoryE xception: Memory gates checking failed because the free memory (1360703488 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests. To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToA ctivateSer vice on the serviceHostingEnvironment config element.
at System.ServiceModel.Activa tion.Servi ceMemoryGa tes.Check( Int32 minFreeMemoryPercentage, Boolean throwOnLowMemory, UInt64& availableMemoryBytes)
at System.ServiceModel.Servic eHostingEn vironment. HostingMan ager.Check MemoryClos eIdleServi ces(EventT raceActivi ty eventTraceActivity)
at System.ServiceModel.Servic eHostingEn vironment. HostingMan ager.Ensur eServiceAv ailable(St ring normalizedVirtualPath, EventTraceActivity eventTraceActivity)
--- End of inner exception stack trace ---
at System.ServiceModel.Servic eHostingEn vironment. HostingMan ager.Ensur eServiceAv ailable(St ring normalizedVirtualPath, EventTraceActivity eventTraceActivity)
at System.ServiceModel.Servic eHostingEn vironment. EnsureServ iceAvailab leFast(Str ing relativeVirtualPath, EventTraceActivity eventTraceActivity)
Process Name: w3wp
Process ID: 22316Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="System.ServiceModel 4.0.0.0" />
<EventID Qualifiers="49154">3</Even tID>
<Level>2</Level>
<Task>5</Task>
<Keywords>0x80000000000000 </Keywords >
<TimeCreated SystemTime="2015-07-28T21: 31:01.0000 00000Z" />
<EventRecordID>34450</Even tRecordID>
<Channel>Application</Chan nel>
<Computer>CKDSERVER01.cher yldavid.lo cal</Compu ter>
<Security UserID="S-1-5-20" />
</System>
<EventData>
<Data>System.ServiceModel. ServiceHos tingEnviro nment+Host ingManager /12547953< /Data>
<Data>System.ServiceModel. ServiceAct ivationExc eption: The service '/Remote/BuiltIns/HomePage /GadgetDnD /GadgetDnD Service.sv c' cannot be activated due to an exception during compilation. The exception message is: Memory gates checking failed because the free memory (1360703488 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests. To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToA ctivateSer vice on the serviceHostingEnvironment config element.. ---> System.InsufficientMemoryE xception: Memory gates checking failed because the free memory (1360703488 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests. To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToA ctivateSer vice on the serviceHostingEnvironment config element.
at System.ServiceModel.Activa tion.Servi ceMemoryGa tes.Check( Int32 minFreeMemoryPercentage, Boolean throwOnLowMemory, UInt64& availableMemoryBytes)
at System.ServiceModel.Servic eHostingEn vironment. HostingMan ager.Check MemoryClos eIdleServi ces(EventT raceActivi ty eventTraceActivity)
at System.ServiceModel.Servic eHostingEn vironment. HostingMan ager.Ensur eServiceAv ailable(St ring normalizedVirtualPath, EventTraceActivity eventTraceActivity)
--- End of inner exception stack trace ---
at System.ServiceModel.Servic eHostingEn vironment. HostingMan ager.Ensur eServiceAv ailable(St ring normalizedVirtualPath, EventTraceActivity eventTraceActivity)
at System.ServiceModel.Servic eHostingEn vironment. EnsureServ iceAvailab leFast(Str ing relativeVirtualPath, EventTraceActivity eventTraceActivity)</Data>
<Data>w3wp</Data>
<Data>22316</Data>
</EventData>
</Event>
This is a fresh install on new hardware. Old server no longer exists, but it was also SBS 2011. They had hardware failures and their IT guy disappeared. We are batting clean up. No documentation. Lots of mysteries.
Source: System.ServiceModel 4.0.0.0
Date: 7/28/2015 5:31:01 PM
Event ID: 3
Task Category: WebHost
Level: Error
Keywords: Classic
User: NETWORK SERVICE
Computer: CKDSERVER01.cheryldavid.lo
Description:
WebHost failed to process a request.
Sender Information: System.ServiceModel.Servic
Exception: System.ServiceModel.Servic
at System.ServiceModel.Activa
at System.ServiceModel.Servic
at System.ServiceModel.Servic
--- End of inner exception stack trace ---
at System.ServiceModel.Servic
at System.ServiceModel.Servic
Process Name: w3wp
Process ID: 22316Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="System.ServiceModel 4.0.0.0" />
<EventID Qualifiers="49154">3</Even
<Level>2</Level>
<Task>5</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2015-07-28T21:
<EventRecordID>34450</Even
<Channel>Application</Chan
<Computer>CKDSERVER01.cher
<Security UserID="S-1-5-20" />
</System>
<EventData>
<Data>System.ServiceModel.
<Data>System.ServiceModel.
at System.ServiceModel.Activa
at System.ServiceModel.Servic
at System.ServiceModel.Servic
--- End of inner exception stack trace ---
at System.ServiceModel.Servic
at System.ServiceModel.Servic
<Data>w3wp</Data>
<Data>22316</Data>
</EventData>
</Event>
This is a fresh install on new hardware. Old server no longer exists, but it was also SBS 2011. They had hardware failures and their IT guy disappeared. We are batting clean up. No documentation. Lots of mysteries.
ASKER CERTIFIED SOLUTION
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ASKER
I'll give this a try as soon as I can get back to that server.
No worries, let us know the outcome.
ASKER
Will be at the client to work on this today.
ASKER
Worked like a charm. I had handled the connectivity issue for a single user with a VPN client (better in that case anyway), but having this available for folks on vacation, etc. will make the customer very happy.
Great news. Glad you got your problem resolved.
You said that they were using another server for remote web access? Was this a server installed with the Remote Desktop Gateway role or was this just a server with direct RDP?
Can you upload the error messages that you are getting.
A good start would be to run the Fix My Network wizard from within the SBS Console.
SBS Console> Network Tab> Connectivity sub tab> click the 'Fix My Network' wizard from the right hand side.
Report back any errors / warning its states.
In addition - I would run download and install the SBS Best Practice Analyser and run a scan to search for potential errors.
https://support.microsoft.com/en-us/kb/2673284