Removing access from office 365

Hi all,

We have recently dismissed someone from our team.

They had access to a calendar via outlook and office 365.

We have reset the password, but upon testing, we have found out that they can still see the calendar on their iphone 6.

How do we remove all access?

Thanks in advance.
Cheryl LanderAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
If it is their iPhone, there is not much you can do.
0
Cheryl LanderAuthor Commented:
So shouldn't a password change restrict access?

is this a huge security issue by Microsoft?
0
JohnBusiness Consultant (Owner)Commented:
It is their phone. You cannot alter their phone. It is not a Microsoft issue, it is your issue for allowing people to have their own devices.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

JohnBusiness Consultant (Owner)Commented:
I should add that I am assuming the Calendar was sync'd onto their phone. I doubt it was direct access but if you think it was direct access, of course change the password.
0
Cheryl LanderAuthor Commented:
OK, so based on this, we had shared calendars also, so if we remove the person as having access to the shared calendars, does he only have access to the history (before today) or will he still have access to future events we create?
0
JohnBusiness Consultant (Owner)Commented:
If you have closed off access and if the phone was sync'd, then the ex-employee will have history but no calendar information going forward.  

If need be, remind the ex-employee that they are in possession of property that does not belong to them.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Cheryl LanderAuthor Commented:
OK thanks.

So I guess I would like to confirm that we have closed off access.

1. remove access from all shared calendars via outlook.
2. changed password to the office 365 exchange account.

is there anything else we need to do? (other than write a new IT policy)
0
JohnBusiness Consultant (Owner)Commented:
I do not know you big you are. A senior manager or lawyer could remind the ex-employee of their continued responsibility to ensure the privacy of information they have that does not belong to them.

Otherwise, write a more definitive policy.
0
Cheryl LanderAuthor Commented:
Thanks.
0
JohnBusiness Consultant (Owner)Commented:
@SWHosting - You are very welcome. I hope all turns out well for you.
0
Cheryl LanderAuthor Commented:
FYI, I just found an option to wipe a remote device in office 365.

So ill give this a go.
0
JohnBusiness Consultant (Owner)Commented:
I always knew that option existed but be careful about wiping someone else's device. If you own the device, remote wipe is the way to go for sure.  Good luck.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Office 365

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.