Removing access from office 365

Hi all,

We have recently dismissed someone from our team.

They had access to a calendar via outlook and office 365.

We have reset the password, but upon testing, we have found out that they can still see the calendar on their iphone 6.

How do we remove all access?

Thanks in advance.
Cheryl LanderAsked:
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JohnBusiness Consultant (Owner)Commented:
If it is their iPhone, there is not much you can do.
Cheryl LanderAuthor Commented:
So shouldn't a password change restrict access?

is this a huge security issue by Microsoft?
JohnBusiness Consultant (Owner)Commented:
It is their phone. You cannot alter their phone. It is not a Microsoft issue, it is your issue for allowing people to have their own devices.
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JohnBusiness Consultant (Owner)Commented:
I should add that I am assuming the Calendar was sync'd onto their phone. I doubt it was direct access but if you think it was direct access, of course change the password.
Cheryl LanderAuthor Commented:
OK, so based on this, we had shared calendars also, so if we remove the person as having access to the shared calendars, does he only have access to the history (before today) or will he still have access to future events we create?
JohnBusiness Consultant (Owner)Commented:
If you have closed off access and if the phone was sync'd, then the ex-employee will have history but no calendar information going forward.  

If need be, remind the ex-employee that they are in possession of property that does not belong to them.

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Cheryl LanderAuthor Commented:
OK thanks.

So I guess I would like to confirm that we have closed off access.

1. remove access from all shared calendars via outlook.
2. changed password to the office 365 exchange account.

is there anything else we need to do? (other than write a new IT policy)
JohnBusiness Consultant (Owner)Commented:
I do not know you big you are. A senior manager or lawyer could remind the ex-employee of their continued responsibility to ensure the privacy of information they have that does not belong to them.

Otherwise, write a more definitive policy.
Cheryl LanderAuthor Commented:
JohnBusiness Consultant (Owner)Commented:
@SWHosting - You are very welcome. I hope all turns out well for you.
Cheryl LanderAuthor Commented:
FYI, I just found an option to wipe a remote device in office 365.

So ill give this a go.
JohnBusiness Consultant (Owner)Commented:
I always knew that option existed but be careful about wiping someone else's device. If you own the device, remote wipe is the way to go for sure.  Good luck.
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