Group Policy deployed printers are not being deployed

dancomputerman
dancomputerman used Ask the Experts™
on
Deployed printer with GPO settings  - User configuration->Preferences->Control Panel Settings->Printers
I also set the point and print restrictions gpo setting to:
•When installing drivers for a new connection: Do not show warning or elevation prompt
•When updating drivers for an existing connection: Show warning only
GPO was verified as being applied with GPRESULT /R
But not seeing the printers, I get the following in event viewer any ideas?:
Log Name:      Application
Source:        Group Policy Printers
Date:          7/29/2015 10:29:25 AM
Event ID:      4098
Task Category: (2)
Level:         Warning
Keywords:      Classic
User:          SYSTEM
Computer:      MCCNETWKS01.mcc.internal
Description:
The user 'BrotherL8250CDN' preference item in the 'MCC Printer Mapping {AA88077C-FBE0-43D2-B50B-9BBBF97EAAF7}' Group Policy object did not apply because it failed with error code '0x80070bcb The specified printer driver was not found on the system and needs to be downloaded.' This error was suppressed.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Group Policy Printers" />
    <EventID Qualifiers="34305">4098</EventID>
    <Level>3</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-07-29T14:29:25.000000000Z" />
    <EventRecordID>3539</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MCCNETWKS01.mcc.internal</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data>user</Data>
    <Data>BrotherL8250CDN</Data>
    <Data>MCC Printer Mapping {AA88077C-FBE0-43D2-B50B-9BBBF97EAAF7}</Data>
    <Data>0x80070bcb The specified printer driver was not found on the system and needs to be downloaded.</Data>
  </EventData>
</Event>
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Top Expert 2015
Commented:
At least GP is trying to apply the policy so that's good.  From what I can see, the event log showed " The specified printer driver was not found on the system and needs to be downloaded."

If the client machines are 32-bit then you must also install the 32-bit driver for the printer on the server.  The same goes for 64-bit machine.  I would normally install both drivers on the server to accommodate both 32-bit as well as 64-bit Windows environment.

Download both 32-bit and 64-bit drivers from Brother's site then see this To add client printer drivers to the print server

In step 5 when adding the printer driver you want to check both x86 and x64 drivers for client computers running 32-bit or 64-bit versions of Windows.

Author

Commented:
I re-installed both the 64bit and 32bit print drivers, but still getting the error
on the workstation, I browsed to the unc path of the printer and tried to connect, I am still getting a UAC prompt to install the drivers, which is odd since I enabled When installing drivers for a new connection: Do not show warning or elevation prompt in the GPO?

When I click install drivers, it looks like it's copying the drivers, then it errors with Cannot connect to printer, access denied. But I don't understand, on the share it is shared out to Everyone, so I don't know why it would say Access denied?
Top Expert 2015
Commented:
Then it's definitely a permission issue that's causing the problem.

Have a look at again at the GPO and the security groups/users that you're applying the GP to.  Are the permissions correct?  Do the users belongs in more than one group?  Etc.

Please have a look at these articles:

"Windows Can't Open Add Printer. Access is Denied.": https://social.technet.microsoft.com/Forums/windowsserver/en-US/d0e13543-30fb-41bf-ba5c-8c2db34f3023/windows-cant-open-add-printer-access-is-denied?forum=winserverprint

Policy settings incorrectly applied or denied due to security filtering: https://technet.microsoft.com/en-us/library/cc759506(v=ws.10).aspx
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Figured it out. The GPO also had to be linked to the Computer OU because some of the settings were computer configuration. But thank you for your help, those were some good suggestions.
Top Expert 2015

Commented:
Glad you got it solved. Cheers!

Author

Commented:
These are all good suggestions to look into.

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