Autodiscover finds old onsite server in outlook

I have added the items in the registry for 8 PCs but one will just not work. It STILL goes to the old server instead of 365

How can I disable it or have it come up with only the 365 settings?

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Sudeep SharmaTechnical DesignerCommented:
Hi lbat40,

Why are you making the changes in the registry? You should have get the autodiscover to work on all the PCs through DNS.

So from the system on which you are facing issue what do you get when you run the following on the command prompt
(replace with the actual domain in question)

Further, have you disabled the autodiscover from the local exchange?


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Simon Butler (Sembee)ConsultantCommented:
Is the old server in place still? If you have migrated to Office365 then remove Exchange completely.

As an interim measure you could enter the following:

set-clientaccessserver servername -AutodiscoverServiceInternalURI

where servername is the name of your Exchange server, and is the name that Office365 have given to you for Autodiscover.

That will force the clients that do find the Autodiscover records in the domain to query Office365.

However long term the best option is to remove Exchange from the internal network.

Radhakrishnan RSenior Technical LeadCommented:

I have faced the same issue some times ago. It was due to the Autodiscover entry in sites and service. I have removed the service connection point to the old exchange server which resolved the issue.

Active Directory Sites and Services>>Click the View menu in the 'Active Directory Sites and Services' window and select Show Services Node>>Expand Services, Microsoft Exchange, Administrative Groups, Exchange Administrative Groups, Servers, <Exchange server name>, Protocols, Autodiscover.
In the right-hand pane, right-click the object of type 'serviceConnectionPoint' with <your Exchange server name> (if the option exists) and select Delete.

Note: Please do not delete the nodes Servers, <server name>, Protocols and Autodiscover instead delete the serviceconnection point.

Hope this helps.
lbat40Author Commented:
Hi Guys

Thanks for the comments thus far. As it was late last night when I finished I just installed a new PC! For whatever reason it was down to the actual computer itself. I tried creating a new user and it still did the same thing and it was one out of 13.

I will review answers but in readiness for my next question, all accounts are now with 365, business premium, which includes exchange too.

I exported all users ost files including contacts, tasks, calendar and emails to the 1 pst file and saved locally.
I then removed the accounts from outlook off the local server and added them with the 365 details. All but one worked fine, as you all know.
I then imported the pst files into users relevant accounts.
That's where I am now, although there are one or two issues obviously still being picked up from the server end.
So I don't want anything at all to do with exchange on the local server, or do I?

They have email internal and external, share calendars and contacts and that's it. 13 or 14 accounts in total.
I would like to give the then server left, a little less work to do!

I guess I only want the server to print, share folders, and they have a program that's links to sage products. It should be running much quicker...which isn't the reason totally for going to 365 but is one of them.
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