Apple Time Capsule

Hi,

I am trying to set up my new Apple Time Capsule but my Macbook Air is just not picking it up.

- i have a ethernet cable coming from my main internet router to the Time Capsule
- my Macbook Air does not have an ethernet connection so i am trying to connect on WiFi
- i turned everything off... then turned the main internet router on first... waited 2 minutes... turned it on... waited 2 minutes... then turned on the Time Capsule... waited 2 minutes... then i opened up the AirPort Utility on my Macbook Air... but it says - 'No configured AirPort base stations have been found. AirPort Utility will continue searching'
- the Time Capsule is constantly flickering an amber light

Can anyone advise on what to try next. Thanks in advance for your help.
oo7mlAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Wayne88Commented:
Can you try using ethernet cable to the router where the TC is then run the AirPort Utility again?
oo7mlAuthor Commented:
Hi Wayne,

As i mentioned above, the TC is connected to the router using an ethernet cable.

I can't connect the TC to my MBA as it doesn't have an ethernet connection.
Wayne88Commented:
I see, can you connect the MAC to the TC directly using a cable and see if the utility can detect it?  I hope the TC uses another method to detect instead of TCP/IP.
IT Pros Agree: AI and Machine Learning Key

We’d all like to think our company’s data is well protected, but when you ask IT professionals they admit the data probably is not as safe as it could be.

oo7mlAuthor Commented:
Ok, what other cable are you referring to?
Wayne88Commented:
Disconnect the TC from the router and plug the TC directly into the MAC using the same cable.
oo7mlAuthor Commented:
Ethernet cable???

As I've said in all of my posts, my MBA doesn't have an Ethernet cable :-)
Wayne88Commented:
My bad, I keep thinking MAC book pro.  Have you tried rescanning?

"Open AirPort Utility, located in the Utilities folder in the Applications folder.
2 Select your Time Capsule and click Continue.
If you don’t see the Time Capsule you want to configure, click Rescan to scan for
available wireless devices, and then select your Time Capsule from the list.
"

https://manuals.info.apple.com/MANUALS/0/MA428/en_US/TimeCapsule_SetupGuide.pdf
strungCommented:
Make sure the ethernet cable is connected to the WAN port of the TC.

Does your existing router broadcast a wireless signal? If so, turn it off and make sure you are connecting to the wireless connection of the time capsule.

Otherwise, you can buy a thunderbolt to ethernet connector to allow you to connect the Air to the TC by ethernet:

http://www.apple.com/shop/product/MD463LL/A/thunderbolt-to-gigabit-ethernet-adapter
oo7mlAuthor Commented:
Thanks for the help guys.

Yes the ethernet cable is connected to the WAN port on the TC.

I've tried this twice now - i turned everything off... then turned the main internet router on first... waited 2 minutes... turned it on... waited 2 minutes... then turned on the Time Capsule... waited 2 minutes... then i opened up the AirPort Utility on my Macbook Air... but it says - 'No configured AirPort base stations have been found.

I thought these were supposed to be easy to setup :-/

I've read a few threads and apparatnly it is not really possible to set it up over wireless... which is a joke.

I feel like brining it back to Apple for that reason, as i am sure they are going to ask me to buy one of these - http://www.apple.com/shop/product/MD463LL/A/thunderbolt-to-gigabit-ethernet-adapter
strungCommented:
The ethernet adapter is a good thing to have and is only $29 bucks. I would just bite the bullet and buy it.
strungCommented:
P.S. when connected by the ethernet cable, turn off the wireless on the Mac before trying to set up the TC.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Apple Hardware

From novice to tech pro — start learning today.