Dell XPS laptop display woes

Hey Experts,

I have a dell XPS laptop that is connected to a laptop deck with ports on the deck for display monitors, keyboard&mouse, and other USB peripherals.

I switched the hardware to a different room including laptop, power strip, cables, and have 2 monitors that are supposed to display the image of what's on the laptop when it is closed.

For some reason the monitors are plugged in and working but receive no signal.

I am trying to get the display to work again when I close the laptop and show up on the monitor and it's not working for some reason but was working in the other room I transferred from.

Am I missing something?

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JohnBusiness Consultant (Owner)Commented:
I am not sure how you moved the setup.

Turn everything all the way OFF. Remove the laptop from the dock, check for damage, carefully insert the laptop into the dock, connect everything carefully to the correct spots. Turn it on and check. Does it work?

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ProfessionalFailBlogAuthor Commented:
Thanks for the quick response John, I tried the method you mentioned 3 times and still don't seem to have it right.

The docking station seems to be the issue. It doesn't have a MAC address assigned like the other devices do after startup.
ProfessionalFailBlogAuthor Commented:
I found a workaround by switching to a different port on the Dell XPS. Now it is correctly displaying.

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JohnBusiness Consultant (Owner)Commented:
There appears to be a hardware problem in the chain if a different port gives you proper operation (especially after shut down and start up).
ProfessionalFailBlogAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for ProfessionalFailBlog's comment #a40906710
Assisted answer: 250 points for John Hurst's comment #a40906658
Assisted answer: 250 points for John Hurst's comment #a40906717

for the following reason:

Apparently there was extreme network slowdown at the time and it was preventing activity needed to display correctly
JohnBusiness Consultant (Owner)Commented:
Thanks for the update.
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