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Tony Lopez

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Medinotes Data Recovery

Medical Office computer crashed,  The backups were not being monitored so we only have a partial backup (Backup Exec) from a week before the crash.  Medinotes stores data in two huge files: medics.db and medics.log both of which are bigger than 150gb. The partial backup has a complete medics.db file and about 60% of the medics.log

Is there a way to: extract data from medics.db or rebuild a medics.log

Windows 2003 Server Standard Edition SP2
medinotes 5.4.13
Symantec Backup Exec 11d v 11.0
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Davis McCarn
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Unless you have the original password(s) for the DB file, it may be impossible to use the backup:
https://www.experts-exchange.com/questions/27059935/How-to-load-sybase-db-file-of-vertion-9-in-Sybase-Central.html

How did the original computer crash and have you considered trying to revive it?
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Thank the Lord that the medics.db was intact and only the medics.log was corrupted. They are using the backup to recover missing documents.
Any ideas how to schedule a backup in Medinotes?  My new client had a similar issue with complete loss of patient charts for the past 6 months.