Change Exchange 2010 Room Mailbox

We need to change the name of a room mailbox in Exchange 2010 without wiping out any previous appointments.

On the properties of the room in the EMC I can see that potentially we need to change

General > Name of room
General - Alias
User Information > First Name
User Information > Last Name
User Information > Name
E-mail Addresses > Address (Not sure if this needs to change?)

However if we change any of these, will any existing appointments disappear?

Can we simply add another new email address

If a user has added this room mailbox into their calendar, will the name automatically update?

Many Thanks
rhiancohenVMware Senior ConsultantAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Robby SwartenbroekxMSP engineerCommented:
yes you can change these values without losing the agenda items this mailbox contains.
yes you can also change the mailaddress.
It will update, but can't say by heart when (immediatly or with an update of your GAL)

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Scott CSenior EngineerCommented:
No, if you change these settings you won't lose anything.  It similar to when a person goes through a name change due to marriage.  

Yes, you can add another email address.  This also won't cause any current appointments to be affected.

The name should automatically update.  Again, it's like when a person changes their name.
rhiancohenVMware Senior ConsultantAuthor Commented:
Thanks very much

Is it just a case of adding a new email or do we need to create this anywhere first?

What about the user account associated with the mailbox as well. Does this just stay put?
The 7 Worst Nightmares of a Sysadmin

Fear not! To defend your business’ IT systems we’re going to shine a light on the seven most sinister terrors that haunt sysadmins. That way you can be sure there’s nothing in your stack waiting to go bump in the night.

Scott CSenior EngineerCommented:
Yes.  You just need  to add the new email address, you don't need to create it anywhere else.

Yes, the user account would not be touched.
rhiancohenVMware Senior ConsultantAuthor Commented:
Great thanksv much.

I did set up a test mailbox room a few days ago and did all of the above thankfully and it did update in the GAL almost instantly.

I have left the room mailbox open in Outlook from being the original name and being changed to the new name and if I go to Calendars > Open Calendar I can see the new changed name in the GAL but it doesn't seem to update it in Outlook and still retains the original name.

I did read somewhere it could take 24-48 hours so I have left it for this long and it hasn't updated. I know I can delete it and re-add it and this works fine with the new name. I was just hoping it would update automatically in the users Outlook so they didn't have to do anything.

I've done a manual update of the offline address book in the EMC as well.
Seth SimmonsSr. Systems AdministratorCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.