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GMartinFlag for United States of America

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Wireless HP Deskjet 2543 Printer/Scanner/Copier no longer works following Windows 10 upgrade

Hello and Good Morning Everyone

               While the download, installation, and configuration of Windows 10 went successfully,  I did notice that my wireless HP Deskjet 2543 is no longer detected by my applications like Microsoft Word 2013, the browsers, etc.  Due to the fact it was working fine prior to this upgrade, I am figuring what will be needed is the software and drivers for this printer which are Windows 10 compatible.  The printer was turned off during the installation and configuration of Windows 10.  As such, it probably just got missed and would had been configured if turned on.  While I do have the software on CD which came with the printer, it is probably not going to work with Windows 10.  It is still installed on the laptop though if needed.

                 In closing, I look forward to reviewing any suggestions given to this question.  Hopefully, this problem can be resolved without having to replace the printer.

                 Thank you

                 George
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Wayne88
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Hello and Good Evening Everyone,

           With such well thought out suggestions and resourceful links, I feel somewhat embarrassed to bring up what really did happen in this situation.  However, I know I must do it in the spirit of honesty and truthfulness so here it goes.  When I first opened up Microsoft Word 2013 to print a document, I never did see my default printer which is the wireless HP Deskjet 2543 at first glance.  Instead, I saw OneNote 2013 which was also indicated as the default printer in other applications.  To my pleasant surprise, I did notice my wireless HP printer listed as I scrolled down within the list of avenues to send my document.  Once I found and selected it within the list, everything did print just fine.  Like everyone who responded to my question, my initial impression certainly went into the direction of needing updated Windows 10 drivers for the HP wireless printer.  Luckily, Windows 10 was able load all of the needed drivers for the printer without the need for any kind of advanced troubleshooting.

                Thanks so much once again everyone for your help.  Have a great evening.

                George
Glad you got it sorted out GMartin. Cheers!
George,
Thanks for coming clean! :)  Regards, Joe