Wireless HP Deskjet 2543 Printer/Scanner/Copier no longer works following Windows 10 upgrade

Hello and Good Morning Everyone

               While the download, installation, and configuration of Windows 10 went successfully,  I did notice that my wireless HP Deskjet 2543 is no longer detected by my applications like Microsoft Word 2013, the browsers, etc.  Due to the fact it was working fine prior to this upgrade, I am figuring what will be needed is the software and drivers for this printer which are Windows 10 compatible.  The printer was turned off during the installation and configuration of Windows 10.  As such, it probably just got missed and would had been configured if turned on.  While I do have the software on CD which came with the printer, it is probably not going to work with Windows 10.  It is still installed on the laptop though if needed.

                 In closing, I look forward to reviewing any suggestions given to this question.  Hopefully, this problem can be resolved without having to replace the printer.

                 Thank you

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Wish I can help but I am unsure if HP already have the Windows 10 drivers for that printer.  Windows 10 is too new for compatible drivers to be confirmed at this time.

You can try reloading the printer driver again and use the Windows 7 or 8/8.1 verison to see if Windows 10 will accept it.

Joe Winograd, Fellow&MVEDeveloperCommented:
Hi George,

I recently wrote an article about scanning/imaging in Windows 10 and I think the tip in there about using the latest drivers is what will help you. In your case, here's the link:

Note that HP has very recently updated the drivers — 26-Jun-2015. It says they added support for W8.1 and there's a good chance that those drivers will work on W10, although that's not a guarantee. But until they publish W10 drivers, that's the best you can do, and I have a good feeling that it will work. Regards, Joe

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
If you can't find Windows 10 drivers and software for your printer on the HP website, just make sure Windows 10 is running it's updates. It is possible that it will find and install the drivers that way. But it may need to restart to get it working.
10 Tips to Protect Your Business from Ransomware

Did you know that ransomware is the most widespread, destructive malware in the world today? It accounts for 39% of all security breaches, with ransomware gangsters projected to make $11.5B in profits from online extortion by 2019.

GMartinAuthor Commented:
Hello and Good Evening Everyone,

           With such well thought out suggestions and resourceful links, I feel somewhat embarrassed to bring up what really did happen in this situation.  However, I know I must do it in the spirit of honesty and truthfulness so here it goes.  When I first opened up Microsoft Word 2013 to print a document, I never did see my default printer which is the wireless HP Deskjet 2543 at first glance.  Instead, I saw OneNote 2013 which was also indicated as the default printer in other applications.  To my pleasant surprise, I did notice my wireless HP printer listed as I scrolled down within the list of avenues to send my document.  Once I found and selected it within the list, everything did print just fine.  Like everyone who responded to my question, my initial impression certainly went into the direction of needing updated Windows 10 drivers for the HP wireless printer.  Luckily, Windows 10 was able load all of the needed drivers for the printer without the need for any kind of advanced troubleshooting.

                Thanks so much once again everyone for your help.  Have a great evening.

Glad you got it sorted out GMartin. Cheers!
Joe Winograd, Fellow&MVEDeveloperCommented:
Thanks for coming clean! :)  Regards, Joe
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.