Outlook Add on Error

Updated Office to 2013 and now getting error :
An error has occurred in the code of the plug-in for Add-in Express (plug-in ID = 441d6d15-71c6-43f7-89af-b56ea1516dae).

I tried unchecking : CardScan add-in ; & no error came up.  Re-checked : error came up ,


How do I fix?
Thanks ,

??
LVL 4
mvalencia2003Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Scott CSenior EngineerCommented:
Check to see if the add-on has an update.  Failing that, there isn't much you can do.

The code written for an earlier version of office obviously isn't compatible with the newer version.
mvalencia2003Author Commented:
Scanner is a CardScan 800c , is there a version of software/drivers for Office 2013
???
Scott CSenior EngineerCommented:
Can't tell from their site.  You might want to contact them to see.

http://www.dymo.com/en-US/online-support/online-support-contact-us

As the thing that changed is the office version, they'd be the ones you want to talk to.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

mvalencia2003Author Commented:
Thanks; contacting them -
FYI : even with error I was still able to scan business card.  Would like to fix errors though ,

-
mvalencia2003Author Commented:
they sent me update of software , version 9.2
-

Thanks ,,!!
Scott CSenior EngineerCommented:
Excellent.  Glad you are back up and running.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.